Privacy Policy

Last Updated: 01 June 2026

Cleopatra Kuwait respects your privacy and is committed to protecting the personal information you share with us when using cleopatrakwt.com.

1. Information We Collect

We may collect the following information when you place an order or contact us:

• Name
• Mobile number
• Email address
• Delivery address
• Order details
• Payment status and transaction reference

2. How We Use Your Information

Your information is used only to:

• Process and deliver your gold jewellery orders
• Contact you about your order
• Confirm payment and invoice details
• Provide customer support
• Meet applicable legal and commercial requirements in Kuwait

3. Gold Product Information

We display product details such as gold karat, weight, making charges, price, and availability as clearly as possible. Final prices may change based on live gold rate, product weight, or order confirmation.

4. Payments

Online payments are processed through secure payment gateways. Cleopatra Kuwait does not store your full card details.

5. Sharing of Information

We do not sell your personal information. We only share necessary details with:

• Delivery partners
• Payment providers
• Technical service providers
• Government or legal authorities when required by Kuwait law

6. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

7. Cookies

Our website may use cookies to improve browsing, remember cart items, and analyze website performance.

8. Customer Rights

You may contact us to request correction, update, or deletion of your personal information, unless we are required to keep it for legal, accounting, or order record purposes.

9. Contact Us

For privacy questions, please contact us through the official contact details shown on cleopatrakwt.com.